Designed for people in the retail industry.

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One solution for all your people.

Definitiv helps you to consolidate your people management into one platform. Built for all employment conditions, it can be configured to meet the different requirements of your retail, warehouse, logistics and corporate departments.


For retail online, brick-and-mortar, or both.

Award interpretation

Definitiv automates the calculation of penalty rates and loadings. By having Definitiv apply these correctly and consistently, the payroll is no longer open to potential errors from manual input.

Roster report

See what shifts haven’t been filled across all your stores and sites. Definitiv enables you to review multiple rosters across multiple rostering periods on one screen.


Plan your rosters out in advance to ensure you can fill each shift with the right person. With drag ‘n’ drop functionality and the ability to assign a person to multiple shifts at once, rostering can be done that much easier.

Enabling better workforce planning.

Equip your people with the skills for more consistent and reliable workforce planning.


Reducing future rostering changes, Definitiv allows your people to mark their availability and unavailability by days, times and date ranges.


Definitiv recognises birthdays and automatically increases junior pay rates and percentages accordingly. Even when a birthday falls within a pay cycle, Definitiv will automatically adjust to the rate for the next age increment.

Upcoming work schedule

The Definitiv dashboard gives your people live access to their upcoming shifts, reducing the likelihood of absenteeism.

Mobile app

Increase engagement and communication with your staff with the Definitiv mobile app, available on iOS and Android.

Put the focus back on your customers.

We understand customer service is your number one priority, which is why we’ve made your people ours. Definitiv takes care of your payroll and workforce management so you can focus on what your business does best.

Book a demo

Tell us a bit about yourself and your company. We’ll get in touch shortly to schedule your Definitiv demo.

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Note: If you are an employee already on Definitiv, you will need to contact your employer directly for assistance.

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